Privacy Policy

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Last Updated: February 26, 2026

At Lumina Neuro Cap, we believe your health journey is private. Because we do not offer user accounts or newsletters, we collect the bare minimum of information necessary to get our technology into your hands.

We only collect information during the checkout process to fulfill your order:

• Transaction Data: Name, shipping address, and phone number.
• Payment Information: Payments are processed through secure, third-party encrypted gateways. Lumina Neuro Cap does not see or store your credit card or banking details.
• Technical Logs: Like most websites, our server logs your IP address and browser type for security and to ensure the site displays correctly on your device.

Your data is used for one thing: Order Fulfillment. * We use your address to ship your device.

• We use your email/phone only to send tracking updates or contact you regarding a specific order issue.
• We do not maintain a marketing database, nor will we ever contact you for promotional purposes.

• No Accounts: Since you cannot create an account, there is no permanent profile of you stored on our servers.
• Security: We use SSL/TLS encryption for all data transmitted during the checkout process.
• Third-Party Sharing: We only share your information with essential service providers (like UPS, FedEx, or USPS) to deliver your product. We never sell or trade your data.

Even without an account, you have the right to:

• Confirm that your order data has been processed.
• Request that we delete your transaction records after your warranty period has expired.

We use minimal "session cookies" to keep your items in your shopping cart while you browse. These are temporary and expire once you close your browser. We do not use persistent tracking cookies for advertising.

For any questions regarding your data or our privacy practices, please contact us at: Email: info@luminaneurocap.com